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For individuals & familiesSupport from someone who already knows you.
The people in your life already understand your routines, how you communicate and what matters to you. giv.care makes it possible for them to be part of your paid support — with the employment, training and paperwork handled.
Services and paid DSP roles depend on Utah Medicaid and DSPD eligibility, the services authorized in the individual’s plan, the service type and DSP qualifications.
People with intellectual and developmental disabilities, and the people they choose.
giv.care generally supports Utahns with intellectual and developmental disabilities who receive, or are working toward, services through DSPD and Utah Medicaid — and who want support at home and in the community from people they trust.
Whether giv.care can provide support for a specific person depends on the services authorized in their plan and whether the chosen DSP qualifies. We serve individuals and families anywhere in Utah.
Four parts, one plan.
You don’t need to learn every acronym. It helps to know who does what.
Utah Medicaid
Medicaid funds home and community-based services. Eligibility is handled by the Department of Workforce Services, and applications go through myCase.
DSPD
The Division of Services for People with Disabilities, part of the Utah Department of Health and Human Services, determines eligibility for DSPD services, manages the waiting list and operates waivers such as the Community Supports Waiver.
Your Support Coordinator
Helps you build a Person-Centered Support Plan, coordinates your services and monitors how your plan and budget are used. You can change Support Coordinators at any time.
Your provider
We employ, train and supervise the DSPs you choose, schedule and document their shifts, and bill Medicaid for services that have been authorized. We don’t determine eligibility or authorize services.
Sources: DSPD; DSPD Guide to Eligibility & Services; Utah Medicaid — how to apply.
Pick the one that sounds most like you.
I already receive services
You can ask your Support Coordinator to add or switch to giv.care as your provider for services in your plan. Tell us about your situation and we’ll confirm whether we can provide those services.
Tell us about the personI have a Support Coordinator but need a provider
Ask your Support Coordinator to contact us, or contact us yourself and we’ll coordinate with them. We’ll tell you quickly whether we’re the right provider.
Share our Support Coordinator pageI’m applying for services
Start with DSPD: apply online through myStEPS or call 1-844-275-3773. DSPD has 90 days to complete intake. Eligibility doesn’t always mean services start right away — many people wait for funding. We can talk with you now about what support could look like later.
How applying worksI already know who I want as my DSP
Good — that’s how giv.care works best. We’ll confirm whether that person can be paid for the services in your plan, then guide them through screening, training and onboarding.
Share the DSP page with themI need help understanding where to begin
Answer a few questions for plain-language next steps. It’s educational, not an eligibility decision, and your answers stay in your browser.
Find where to beginI don’t have someone in mind yet
Start with the people closest to you: siblings, cousins, neighbors, a friend from work or school. Many great DSPs come from the wider circle of friends and family. Tell us about your situation and we’ll talk through options honestly.
Start a conversationBrowse the giv.care caregiver directory
DSPD intake: dspd.utah.gov/eligibility · DSPD waiting list.
Who can be the paid DSP?
It depends on the relationship, the service and the program. Here’s the general picture under Utah’s Community Supports Waiver.
Source: Community Supports Waiver application, Appendix C. Rules differ in other programs.
Siblings and other relatives
Relatives such as siblings, aunts, uncles and cousins may provide services they qualify for.
Friends and neighbors
Trusted people outside the family can become DSPs when they meet the requirements.
Parents and guardians
May be paid only for Supported Living, only in limited “extraordinary care” situations, and up to 40 hours a week.
Spouses
Same limits as parents and guardians: Supported Living only, extraordinary care, up to 40 hours a week.
This is general information, not a determination for any person. We confirm what applies to your family before anyone is promised a job or hours.
Before we say yes.
- The person has, or is working toward, Utah Medicaid and DSPD eligibility.
- The services they need are authorized in their plan, or are being requested.
- giv.care can provide those services.
- The chosen DSP can be paid for that service and meets the employment requirements.
- The individual (or their guardian) wants giv.care as their provider.
After the first conversation.
Shared through a secure channel — never through this website.
- The current Person-Centered Support Plan
- Service authorizations for the services requested
- Support Coordinator contact information
- Guardianship or representative documents, if they apply
- The proposed DSP’s name and contact information
What happens, in order.
We talk
A short conversation about the person and the support they want.
We confirm fit
Program, authorization, services and the DSP relationship.
Plan alignment
We coordinate with the Support Coordinator on authorization for giv.care.
DSP ready
Screening, training and setup for each DSP.
First shift
Services begin within what’s authorized.
Why we can’t promise a start date up front
Three things have to be true at the same time: the services are authorized for giv.care, the DSP has cleared screening and training, and setup is complete. Each depends on people and systems outside our control, so we give a date only when all three are done.
Let’s see if giv.care is a fit.
Tell us about the person, their current services and the support they are looking for.