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Privacy policy
Last updated
This policy explains how giv.care handles information collected through www.giv.care. It does not replace the privacy notices that apply once you become a giv.care client or employee.
What we collect
When you submit a form, we collect what you choose to give us: your name, your relationship to the person, email, phone, the type of inquiry, your preferred contact method and language, and your message. The “find where to begin” tool runs in your browser; its answers are sent to us only if you then submit a form.
Please don’t send health information
Website forms are for a first, general conversation. Please don’t include Medicaid ID numbers, diagnoses, assessments, service plans, dates of birth, medical information or other protected documents. After we talk, we’ll collect what’s needed through a secure channel.
How we use it
- To respond to your inquiry and explain next steps
- To contact you by the method you chose
- To understand, in aggregate, how people use this website so we can improve it
We do not sell your personal information.
Analytics
We use Google Analytics to count visits and actions such as starting an inquiry or changing language. Google Analytics uses cookies and receives information such as the pages you visit, your general location and your device type. We configure it so that it does not receive the contents of forms or any health information, and we don’t use it for advertising. You can block it with your browser’s privacy settings or the Google Analytics opt-out add-on.
Service providers
We use vendors to host this website and deliver form submissions. They may process information only on our behalf.
Text messages
If you agree to receive text messages from giv.care, we use your mobile number to send the service and account messages described in our SMS Terms. No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages (such as our messaging provider), who may only use it for that purpose. Reply STOP to any message to opt out, or HELP for help.
Your choices
You can ask us to access, correct or delete information you submitted through this website, or to stop contacting you, by emailing support@giv.care.
Changes
We’ll post any changes to this policy on this page with a new date.